Who Pays the Price of Big Tech’s Algorithmic Management? Ft. Marcus Mihalakis w/Anita Nowak - Purposeful Empathy - Purposeful Empathy with Anita Nowak | Lyssna här

AI is impacting every part of our lives—and we need to start paying more attention.

Watch this eye-opening conversation with Marcus Mihalakis, author of Working for Tech Giants, whose firsthand experience as a contract worker for some of the world's biggest AI companies exposes worker exploitation in the digital economy.

We discuss:

How tech giants use algorithmic management, performance metrics, and workplace surveillance to control workers
How global subcontracting practices enable worker exploitation
Why the race to replace human workers with AI will deepen inequality, threaten livelihoods, and undermine human dignity
How we can build a future where AI and humans coexist—and why critical thinking, empathy, and human connection must remain at the centre of technological progress

If you're wondering what price workers are paying in the age of AI—you don't want to miss this conversation.

00:00 Preview

01:24 Episode introduction

04:06 About Marcus Mihalakis

07:31 Marcus’s backstory

09:53 How algorithmic management strips empathy from the workplace

14:18 How worker exploitation is built into the big tech business model

18:48 The psychological toll of relentless performance metrics

23:51 The invisible human workforce behind AI

25:54 Will AI replace human workers?

28:10 Is AI really limited by its programming?

35:16 The limits of AI creativity and the hype surrounding AI