In this episode of Transform NOW, Brad Hairston talks with Dr. David De Cremer, dean and professor at D'Amore-McKim School of Business at Northeastern University and author of The AI Savvy Leader, who explains how leaders can put humans first, build "authentic intelligence" alongside AI, and measure adoption in human terms.
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Here's what we discussed with David:
- Executive abdication of AI strategy to IT departments
- Human-first design, adoption, and management framework
- AI as an add-on strategy vs. an integration strategy
- Deliberate friction as a tool for scrutiny and trust-building
- People-centric adoption metrics (trust, fairness, opt-in usage) vs. cost/productivity
- Authentic intelligence vs. artificial intelligence
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