There are two ways the AI transformation of work can go. We can hand the keys to the efficiency obsessives and spend the next decade trying to engineer the humanity out of organizations. Or HR can recognize that understanding motivation, organizational design, and how people actually experience work is suddenly a strategic advantage—and start acting like it.
Jessica Zwaan, VP of People Strategy and Operations at Leapsome and author of Built For People and Purpose In Work, joins David Rice to talk about why HR has the raw materials to lead this moment, but also some baggage to lose. They get into purpose washing, why not everyone needs a calling disguised as a job, what AI means for early-career development, and why designing better work requires considerably more than putting a mission statement on the wall and hoping everyone believes it.
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