Singapore’s MRT network has hit a record high in reliability, with trains travelling an average of 3.38 million train-kilometres between failures in the 12 months ending September.
On The Big Story, Hongbin Jeong speaks with Terence Fan, Assistant Professor of Strategic Management & Entrepreneurship at Singapore Management University, about what the latest figures reveal about MRT reliability, whether commuters are seeing real improvements in their daily journeys, and how much confidence we should place in these numbers after years of major disruptions.
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