Leading a City by Growing Its People: Inside Lancaster’s Transformation

What if the best way to serve a city is to first invest deeply in those who run it? City Manager Opal Mauldin-Jones shares how Lancaster transformed performance by strengthening its people—through ongoing learning, emotional intelligence, and bias-free hiring. The result: a more capable, connected workforce better equipped to serve residents with purpose and pride.

Working on Purpose is broadcast live Tuesdays at 6PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Working on Purpose is viewed on Talk 4 TV (www.talk4tv.com).

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