What if the secret to filling your hygiene schedule isn't chasing new patients, it's calling your existing ones?
In this episode, Kendall sits down with Greg Brooks, Managing Director at Global Strategic, to talk through how remote staffing is helping practices fix one of their biggest blind spots: hygiene reactivation. Greg breaks down why local teams struggle to keep up with consistent outreach, how a dedicated remote team can turn a 3 to 5% rebooking rate into 45 to 50%, and why that shift ripples into treatment acceptance too. He also gets honest about where offshore staffing goes wrong when practices skip the onboarding and communication piece that makes it actually work.
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