282: The Employee Complaint That Cost a Dental Practice $500,000

What if you followed your employee handbook perfectly and still got hit with a legal claim?

Leslie Espinola and Brooke Young kick off DEO's new HR series with a real client story every practice owner needs to hear. After a workplace complaint was investigated and resolved, a key team member's performance dropped fast. The owners followed every step of their warning process, and 45 days after letting that employee go, a $500,000 retaliation claim landed on their desk. Brooke shares why treating every employee fairly, kindly, and consistently is your best defense, and how EPLI coverage can protect you when doing everything right isn't enough. If you have a team, this is the conversation to hear before you ever need it.

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