What if the strongest workplace culture is not built through expensive perks, but through the everyday systems that make people feel seen, supported and able to grow?
In this episode of the HR Leaders Podcast, I sit down with Laura Lawson, Chief People Officer at United Wholesale Mortgage (UWM), to explore how UWM has built an unusually intentional workplace culture for its 9,000 employees in Pontiac, Michigan.
From onsite healthcare and career coaching to monthly employee-led conversations and a long-standing commitment to avoiding layoffs, Laura explains why culture at UWM is treated as something leaders actively design rather than something they leave to chance.
5 things you’ll learn from this episode:
Why a workplace can have great benefits and still fail to create a great employee experience
The unconventional hiring approach UWM uses to identify attitude, curiosity and work ethic
Why Laura believes monthly employee-led conversations can be more valuable than the traditional annual review
How UWM approaches internal mobility and career coaching to retain people even when their first role is not the right fit
Why some of the strongest culture initiatives may require more creativity than budget
🙏 Thank you to our series partner, Leapsome
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