What if the biggest barrier to better work is not a lack of technology, but unclear priorities, inconsistent ways of working and disconnected teams?
In this episode of the HR Leaders Podcast, I sit down with Sandra Ma, Co-Founder and Chief Executive Officer, and Richard H., Jr., Co-Founder and Chief Design Officer at Jovial, to explore why better workplaces start with clarity, consistency and connection.
From meetings after the meeting to information scattered across Slack channels, Sandra and Richard explain why leaders need to understand what is making work difficult before introducing another solution. I also share what went wrong when we adopted an AI-native CRM before getting our data in order.
5 things you’ll learn from this episode:
Why introducing another tool or process can leave the real workplace problem untouched
How clarity, consistency and connection help leaders identify where work is breaking down
Why unreliable data and unclear sources of truth can undermine AI adoption
What meetings after the meeting can reveal about understanding, trust and participation
Why more communication channels do not necessarily create better collaboration
🙏 Thank you to our series partner, Leapsome
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