Shaz Khan and Antonio Gambino of Tono Pizzeria + Cheesesteaks share how they are growing the restaurant brand while protecting the culture and identity that made it successful. They explain why scaling requires more than opening locations, from building the right leadership team to creating systems that allow the business to grow without losing its hometown feel.
Khan and Gambino also discuss the value of strong partnerships, surrounding yourself with people who challenge your thinking, and knowing when to step back and trust others to lead. Their approach shows how restaurant growth can be intentional while staying connected to the people, relationships, and values behind the brand.
Growth Requires the Right People – As Tono expands, Khan and Gambino are building a stronger leadership team around them. Hiring experienced operators and creating a more intentional approach to finding people who fit the culture allows the founders to step back while the business continues to grow.
Scale Without Losing What Makes You Local – Khan doesn't want growth to make Tono feel like just another chain. Even with systems, processes and multiple locations, the goal is to preserve the hometown feel, family legacy and small differences that make each restaurant feel authentic.
Build With People Who Challenge You – Khan believes strong partnerships aren't built on always agreeing. Finding people who bring a different perspective, respectfully challenge your thinking and earn your trust can lead to better decisions, stronger relationships and new opportunities.
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