Code costs fell. Software licences did not. Delia Hallberg of Amadeni AI on what actually makes a Mittelstand Germany company fire a vendor it has used for years — and it is not the price.

Part 2 of 2. Horizontal tools stay; everyone needs email and a browser. The exposure sits in rigid vertical products sold to companies whose business model falls between two industries.

  • The missing API — no open interface means no automation, and every improvement bought from the vendor

  • The Berlin engineering firm — one feature requested for over a year, no API, proactive move to custom

  • Langdock — clients who cannot connect their own data because the incumbent is closed

  • The switching threshold — when the cost of staying exceeds the cost of changing

  • The 70/30 rule — standard product for most of it, small add-on over an open API for the rest

  • Digital sovereignty in Europe — a June 2026 export order, models disabled worldwide, and why model-agnostic became a requirement

  • The leadership risk — three managing directors, two months in, nearly a split

Chapters (estimated — confirm against the final cut)
00:00 Recap and the question
01:30 The developer as head of a department of AI agents
02:40 What breaks first in bought software
07:10 Which products are most exposed
10:30 Where the standard product is structurally better
14:00 The switching threshold and the missing API
17:30 Data ownership and what changed in June
21:00 Switching models in hours
24:10 When change experts belong in the room
28:00 Who owns the project
31:20 Centralised strategy, decentralised usage
33:40 The belief a client project disproved
36:00 Investors, hiring, and the one question first

Part 1 went live Thursday, September 17th, 2026.

Full blog post and sources: startuprad.io

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Host: Jörn "Joe" Menninger, Frankfurt am Main. LinkedIn
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Machine-readable data: startuprad.io/llm
Corrections: partnerships@startuprad.io

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