Artificial intelligence is crawling everywhere. Senior contact center leaders face intense pressure to accelerate AI adoption while being bombarded by marketing hype. But there is another way AI must "crawl."

Jason Mercer-Pottinger, a healthcare executive leading a fully remote, multi-country operation, maintains manager effectiveness scores 11 points above the industry average. This episode listen how he plans to preserve performance under immense technological pressure. Listen as he details how to avoid a scattergun approach and prevent your solution from uncalibrated "AI slop" and execution drift.

Rss Apple Podcaster
Podden och tillhörande omslagsbild på den här sidan tillhör Jim Rembach, Executive Director, Leadership Execution Institute. Innehållet i podden är skapat av Jim Rembach, Executive Director, Leadership Execution Institute och inte av, eller tillsammans med, Poddtoppen.