Peggy Smedley looks ahead to 2027 and explores what businesses must do to move beyond AI experimentation to real, scaled implementation. From building a people-centric AI strategy to retaining top talent, modernizing legacy infrastructure, and adopting agentic AI in business workflows, this episode breaks down the hard decisions leaders face. Topics include IDC's forecast of $22 trillion in cumulative AI economic value by 2031, Forrester's budget expectations, why more money doesn't equal more innovation, and why the companies that thrive will balance people, process, and technology. Plus, Peggy shares a practical tip: pick one technology area you don't fully understand and make it your personal assignment.
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