I talk with Gary Schick, SVP and Chief Human Resource Officer at Jabil, about how a 60 year old manufacturing company is navigating massive change as they scale from circuit boards to data centers, AI agents, and advanced manufacturing. We get into why Jabil targeted gamers to fill debugger roles when traditional hiring failed, how visual inspection jobs are being automated with AI cameras, what happens when you move from manual work to managing AI agents, and why skills based hiring is replacing degree requirements. Gary shares how Jabil is building its own university model in partnership with local institutions, why manufacturing jobs are no longer a dirty word, and how leaders need to balance managing both humans and agents while pulling out human judgment that AI can't replicate.
Chapters
00:00:00 Meet Gary Schick and inside Jabil's 140,000-employee manufacturing empire
00:03:46 Why data centers are exploding and the myths around energy, water, and community impact
00:07:47 AI transformation at Jabil: from Copilot experiments to AI agents on the factory floor
00:11:02 Visual inspection, supply chain automation, and where AI is replacing repetitive work
00:12:58 What happens to displaced workers: upskilling, redeployment, and the Jabil University approach
00:20:51 Skills beat degrees: how gamers solved Jabil's hiring crisis and the debugger story
00:24:01 Building Jabil University: partnering with local schools to create custom curriculum
00:25:15 Manufacturing's comeback, the trades shortage, and why college might not be the answer
00:36:32 Will HR disappear? Managing AI agents, human prompting, and the future of leadership
00:39:44 AI agents as personal assistants: the Muse story and negotiating bills while you sleep
00:43:33 Agent-to-agent customer service and what happens when humans leave the loop
00:47:42 Fake candidates, perfect resumes, and the new hiring challenges in an AI world
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