Microsoft Chairman and CEO Satya Nadella on Empathy and Lessons He Learned the Hard Way

Ali sits with Microsoft Chairman and CEO Satya Nadella who reflects on growing up in Hyderabad, India with academically accomplished parents, his early obsession with cricket, and a lifelong focus on getting a little better each year. He describes standing up to bullies, being introduced to computing through a Sinclair ZX80, working at Sun, and joining Microsoft in 1992. Satya shares formative lessons about empathy, including an interview moment where he was told to hypothetically “pick up and hug” a fallen child, and how his late son Zain’s cerebral palsy reshaped his perspective on leadership. He regrets early management failures, discusses missed strategic opportunities around search and keyword auctions in the search wars, and emphasizes courage, persistence, and taking risks while empowering others.