Artificial intelligence is no longer just about deploying the latest chatbot—it's about building solutions that can be trusted in high-stakes environments. In this week's AI Update, David Lykken sits down with Pavan Agarwal and Jennifer to explore the critical difference between organizations that merely claim to have an AI strategy and those that have built one around proprietary, purpose-built intelligence. From the emergence of "PropAI" to the role of human oversight, warranted AI decisions, and dramatically reducing operational costs, this conversation examines how specialized AI is transforming mortgage lending and why the future belongs to AI systems designed for accountability, accuracy, and real-world outcomes rather than hype.
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