Manos Raptopoulos, SAP’s Global President Customer Success EMEA & APAC, joins Julia Kloppenburg and Benedikt Gieger on what turns AI adoption into real transformation, how regions differ, and what the autonomous enterprise takes across the world.


Manos Raptopoulos, Global President Customer Success for Europe, APAC, Middle East & Africa at SAP, joins Julia Kloppenburg and Benedikt Gieger for a journey across a region that spans from the industrial powerhouses of Germany and Japan to the fast growing digital economies of the Middle East and Asia. They explore what separates the organizations achieving measurable business value from those simply deploying more AI, where customers are most eager to experiment with AI and where they need reassurance and trust, and what companies really expect from SAP as a long term partner beyond contracts, licenses and SLAs. Manos shares a customer story that made him proud, practical advice on where to start on the path to the autonomous enterprise, and the one thing every leader needs to get right. It is a transformation that is anything but uniform, yet universal in its ambition from Walldorf to Tokyo, Riyadh, Lagos and Munich.


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