Heather shares the 5 business rules behind the £1M she’s made since leaving her corporate job, with a team of three.

Heather reveals that one of the best emails she’s received is from an angry customer. From there, she breaks down the principles that guide every decision in her business and her leadership.

You’ll learn:

  • How to take accountability, even when it's not your fault
  • How to handle criticism without getting defensive
  • How to control your reaction to things you can't control
  • How to stay focused while running two businesses at once


Got a leadership or work dilemma? Send it to hello@theboardroompodcast.com. Everything stays anonymous.

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If you’re struggling to know what’s really going on in your team, Custard gives you clear weekly insight into your team’s culture, wellbeing and performance, plus practical actions to help you know where to step in. Find out more at Custard (tap here).

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