A grieving British expat in New Zealand raced against time to get home for his brother’s funeral—only to face a 17-day bureaucratic nightmare trying to secure an emergency travel document. Desperate, he and his wife turned to a risky workaround: applying for an ETA using his New Zealand passport, which was approved in 10 minutes. He flew in with his expired UK passport and all his paperwork, breezing past passport control while others were turned away. The UK Foreign Office admitted the process can take longer than promised, especially during bereavement, but acknowledged they strive to help in urgent cases.
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