Fixing language barriers in the NHS with Word360’s Kavita Parmar

This week's guest is Kavita Parmar, a former optometrist and the co-founder of Word360.

Kavita saw firsthand how much can go wrong when patients and clinicians don't speak the same language - and how often that gap gets papered over rather than properly solved.

That frontline experience led her to launch Word360, providing multilingual support across the NHS, so patients and clinicians can understand each other safely.

Now, Word360 has launched Wondaa, an AI-powered interpreting tool built for everyday clinical conversations, designed to cut delays and improve access wherever language barriers get in the way.

With AI evolving fast and the NHS under constant pressure, today we’re digging into what good language support really looks like in practice…