S1 E12: 20/20 vision for pay

Emma Greenfield, Head of Payroll Services at Specsavers, is a dedicated pay professional with a career in the industry that began in her teenage years. Since then, she's built extensive experience processing payroll across a wide variety of sectors, working in both in-house teams and outsourced payroll environments. Her journey through the profession has given her a unique perspective on the challenges, changes and opportunities within the world of pay.

In this episode of 'Behind the Button', we take a closer look at Emma’s career journey and the passion for payroll that's kept her motivated throughout the years. We discuss the different roles she's held, the lessons learned along the way, and why she ultimately chose to remain in payroll despite opportunities to branch into other areas of business.

The conversation also explores Emma’s leadership journey, including how she found herself leading teams from a very young age and the experiences that helped shape her leadership style. From mentors and role models to real-life challenges and career-defining moments, Emma shares the influences which have guided her approach to supporting and developing others.

Packed with Emma's honest reflections and her genuine enthusiasm for the profession, this episode offers an engaging look behind the scenes of a successful career in payroll.

Glossary

JBP model = joint business plan model, PAS = the CIPP's Payroll Assurance Scheme, P&L = profit and loss, SOPs = standard operating procedures

Links

Follow Emma on LinkedIn: https://www.linkedin.com/in/emma-greenfield-b456bb47/

Find out more about the CIPP's Payroll Assurance Scheme: https://www.cipp.org.uk/best-practice/payroll-assurance-scheme.html

Find out more about Payroll QuickLearn or 'PQL': https://www.cipp.org.uk/training-landing/payroll-quicklearn.html

Find out more about IPPE qualifications: https://www.cipp.org.uk/training-and-education.html