In this insightful episode, Saeema, Melisa and John Clarkson, CBE Professor of Engineering Design, University of Cambridge discuss the integration of systems thinking and engineering design in healthcare. He shares practical approaches to understanding complex healthcare systems, engaging stakeholders, and designing patient-centred solutions.
Captions are AI Generated
Chapters
00:00 Introduction to Design and Systems Thinking
02:55 The Role of Systems Thinking in Healthcare
05:47 Engineering Better Care: A Systems Approach
08:54 Raising Awareness and Building Systems Leadership
11:35 The Improvement Canvas: Defining Problems
14:32 Engaging Stakeholders in Healthcare Design
17:50 Delight and Disgust in Palliative Care
20:36 Understanding Patient Journeys and Healthcare Pathways
23:45 The Importance of Experience in Healthcare
29:00 The Poetic Side of Design
29:58 Co-Designing with Users
34:10 Understanding the Problem
38:06 Iterative Design Process
42:31 The Role of Stories in Healthcare
50:49 Rethinking Healthcare Systems
Resources:
https://www.linkedin.com/in/p-john-clarkson-42652a1/
https://www-edc.eng.cam.ac.uk/people/p-john-clarkson-cbe-freng
