We talk with Tammy, a hospitality recruitment founder who uses Garfield to recover a substantial unpaid debt and ends up taking the case all the way to a full trial. The story shows how regulated AI legal help can turn fear and confusion into a clear process, solid evidence, and the confidence to stand up for your work. • Tammy’s background from Mozambique and Portugal to building a London-based hospitality recruitment and HR consultancy • The reality of unpaid invoices for freelancers and small business owners • Why traditional solicitor fees and uncertainty stop people pursuing legitimate debt claims • Discovering Garfield through a trusted friend with a legal background • How guided legal steps reduce stress and make the small claims process manageable • Handling a counterclaim designed to intimidate and push for settlement • Collecting evidence, organising documents, and building a strong court bundle • The handoff from AI support to a barrister for the hearing • What it feels like to be cross-examined and tested on the facts • Winning the claim, defeating the counterclaim, and the wider access to justice implications
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