We explore the craft of legal technology with Emelie Skoghag, from mapping real workflows to building AI-enabled processes that people actually use. We share how gamified adoption, flexible data handling, and a focus on return on experience lift quality, confidence, and speed.
• defining the legal technologist role at the law–tech edge • mapping core processes before choosing tools • balancing firm standards with partner preferences • using gamification to drive engagement and learning • measuring ROI alongside ROE to capture experience • handling unstructured client data with flexible workflows • how AI reshapes junior work and reduces stress • why lawyers are more open to change than assumed
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