Andy Paulson, founder of Warehouse Performance Group, has been part of LMS rollouts at hundreds of distribution centers.

By his count, only about 1 in 10 hit a home run. He and Ben hash it out.... what separates those sites from everyone else, and it isn’t the software.

In this episode:

Why an LMS is a tool, not a program, and why most rollouts stall.

The foundation to fix first: supervisor roles, floor time and the “one best way.”

What executives must do before handing it to the ops team (one site’s overtime goal was worth $800K a year.)

The unsung KPI: direct vs. indirect hours, and the 17 minutes a day that can cost a 100-person building $250K a year.

Pay for performance done right: self-funding, with a Coca-Cola bottler running 50-100% more productive.

No budget? How to get real gains with your WMS data, payroll and good old Excel.

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