Track: Quality in Practice Topics: Healthcare quality, Electronic medical records (EMRs), Continuous improvement, AI in healthcare, Process optimization, Patient safety
In this episode of All Things Quality, we talk with Taryn Shipley, founder of Lean HealthTech and ASQ Certified Six Sigma Black Belt, about how EMRs can help—or hurt—healthcare quality, safety and performance.
Drawing on Taryn's recent Quality Progress article, we explore how EMR data can uncover workflow problems, why poorly designed systems contribute to clinician burnout, and how quality professionals can make technology work better for the people who depend on it.
Taryn also shares practical insights on:
Using interoperability and analytics to improve patient care.
Designing workflows that make the right thing easier to do.
Preparing healthcare systems for AI and AI agents.
Why going live is just the beginning of continuous improvement.
Balancing performance metrics with the human experience.
Plus, in Quality News You Can Use, we highlight ASQ's Healthcare Division Monthly Member Chats, a recent article on AI in healthcare, and the upcoming 2027 World Conference on Quality and Improvement.
