I signed up for two audiobook free trials. I only kept one.

This episode unpacks why I deleted Bookbeat and became a paying subscriber of Storytel — all because of their onboarding experience.

From chaotic libraries to curated welcomes, I explore how intentional and crafted design choices shape business outcomes — and what it really means to say “hi” to your users.

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Podden och tillhörande omslagsbild på den här sidan tillhör Cristina Mendez Palencia. Innehållet i podden är skapat av Cristina Mendez Palencia och inte av, eller tillsammans med, Poddtoppen.