What if the biggest barrier to improvement in your organization is not the process, the tools, or even the data? What if it is the way people see the problem in the first place?
In this episode of KPI Fireside, host Keith Norris welcomes back Keshawn Cupid, founder of Modern Kaizen and a lean and operational excellence expert on the cutting edge of human-centered AI transformation. Keshawn works with organizations across manufacturing, consulting, and professional development, and brings a rare combination of emotional intelligence, lean rigor, and practical AI implementation to every engagement. His approach starts not with tools but with mindset and he has written two books on exactly that.
🔻 Why a growth mindset is the only mindset that makes AI adoption actually work
🔻 How to introduce lean to a skeptical team without ever saying the word lean
🔻 Why the absence of reported problems is never the same as the absence of real problems
🔻 How to ask "what changed?" instead of "what is wrong?" and immediately get better answers
🔻 Why on-time delivery is one of the most manipulated metrics in manufacturing and what to measure instead
🔻 How to use AI as a thought partner to challenge your assumptions before you commit to a strategy
🔻 Why repeatable and rule-based processes are the first ones you should be targeting with AI
🔻 What emotional intelligence has to do with whether your lean transformation actually sticks
📚 Making the Transition: Inward to Outward Mindset by Keshawn Cupid: https://a.co/d/068Xgklf
📚 The Synergy Mindset by Keshawn Cupid: https://a.co/d/0b9299fF
🌐 Modern Kaizen: https://www.modernkaizen.com
🌐 Kaizen Edge X: https://kaizenedgex.co
🌐 MK Train X: https://mktrainx.co
🔗 Learn more about KPI Fire: https://www.kpifire.com/
🎙 Hosted by Keith Norris: https://www.linkedin.com/in/keithnorris/
