Pradeep Raman, Regional Vice President and Managing Director of The Surrey, A Corinthia Hotel, joins Adam Deflorian on this episode of Luxury Travel Innovators to explore the evolution of modern luxury hospitality through storytelling, personalization, and a deep sense of place in New York’s Upper East Side.

Key topics include:

  • Why true luxury hospitality is rooted in personalization, empathy, and human connection.

  • How The Surrey is blending art, gastronomy, design, and neighborhood culture into a distinctly Upper East Side experience.

  • Why travel advisors and relationship-driven hospitality remain more important than ever in an AI-powered world.

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Produced by Brenna Darling and Chase Gohl, 2026

Production Assistance by Emily LeDoux, 2026

Opening by Melissa Kennedy and Ellery Ross-Reid, 2026

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