Join Alex and Tyler as they explore the always-awake world of Monitoring and Event Management in ITIL 4! In this engaging deep dive, discover how to transform your IT operations from reactive firefighting to proactive problem prevention. Learn about the four types of events (and why not all beeps and boops matter), master the art of active vs. passive monitoring, and understand how to build service health models that actually make sense for your business. Explore the three critical practice success factors, discover automation strategies that work, and learn how to avoid the dreaded "alert fatigue" that plagues so many IT teams.
Podden och tillhörande omslagsbild på den här sidan tillhör
Con Punto y Koma. Innehållet i podden är skapat av Con Punto y Koma och inte av,
eller tillsammans med, Poddtoppen.
