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How to Earn Trust With Three Words Everyone Avoids | Harvard Professor Amy Edmondson

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Why do the most trusted people say “I don’t know”? It starts with how you treat being wrong.

Amy Edmondson is a professor at Harvard Business School, ranked the number one management thinker in the world, and the researcher who gave us psychological safety. Her newest book, Right Kind of Wrong, is about failure, and not the kind we usually mean.

If you have ever stayed quiet in a meeting because you were afraid to look wrong, this episode is for you. Amy shows you why the three words most of us avoid can unlock a room, build trust and open the door to the future you want.

In this episode, you’ll discover:

  • Why saying “I don’t know” makes you look more confident, not less
  • The difference between basic, complex and intelligent failures
  • Why the most successful teams often look the messiest
  • How to stop clearing the path for your kids and hand them a shovel instead
  • One small experiment you can run before the end of the week

This episode is for every leader, parent and team member who wants to take smarter risks and keep going when things go wrong. You’ll leave with a new way to see your mistakes and a clear first step you can take today.

Connect with Amy Edmondson:
Website and her book, Right Kind of Wrong: https://amycedmondson.com
LinkedIn: https://www.linkedin.com/in/amycedmondson/

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Sign up for the NEXTletter: https://www.frederikgpferdt.com/nextletter
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Watch on YouTube: https://youtu.be/9bRbuGrfrpc
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