👉 Discover how Cambridge Spark helps organisations build the data and AI capabilities needed to turn strategy into measurable impact: cambridgespark.com
There's a real difference between an organisation experimenting with AI and one that has genuinely thought through what it means for its strategy, its accountability, and the people it serves. That gap is where a lot of the frustration lives.
In this episode, we bring together some of the sharpest thinking from across the show on AI strategy and governance: the decisions that happen before AI gets deployed and the frameworks that make sure it keeps working once it does.
You'll hear from Luke Pearce, Chief Data Officer at Santander UK, on presenting AI governance at the board level. From Miryem Salah at VodafoneThree, on building an AI strategy from first principles. And from senior leaders at Aviva, Oxford Saïd Business School, and Intact Insurance, all grappling with the same fundamental question: how do you move fast enough to stay relevant, but carefully enough to stay trusted?
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These are just the highlights. Find links to every full episode below.
Miryem Salah: Apple - Spotify - YouTube
Sarah Self: Apple - Spotify - YouTube
Luke Pearce: Apple - Spotify - YouTube
Mark Bramwell: Apple - Spotify - YouTube
Indhira Mani: Apple - Spotify - YouTube
Conny Ploth: Apple - Spotify - YouTube
Nick Edwards: Apple - Spotify - YouTube
Chapter Markers
(00:00) Episode Introduction
(02:01) Miryem Salah, VodafoneThree: building an AI strategy from first principles
(05:40) Sarah Self, Aviva: why guardrails and customer outcomes are not a trade-off
(09:47) Miryem Salah, VodafoneThree: a governed, agile approach to change
(12:28) Luke Pearce, Santander UK: moving the board past fear of hallucination
(16:22) Mark Bramwell, Oxford Saïd Business School: a portfolio approach to AI tools
(20:13) Luke Pearce, Santander UK: a domain-led approach to use cases
(23:44) Indhira Mani, Intact Insurance: what success looks like a year from now
(27:24) Conny Ploth: why you can't manage what you don't measure
(29:53) Nick Edwards, The AA: curated, not controlled
(30:53) Closing reflections
Useful Links
Follow Dr Raoul-Gabriel Urma on LinkedIn: https://uk.linkedin.com/in/raoulurma
Visit the Cambridge Spark Website: https://cambridgespark.com/
