In this episode of Virtually Amazing Assistants, Shelley engages in a captivating conversation with Helen Monument, an inspiring figure in the world of administrative professionals.
Helen shares her journey from a receptionist to founding Monumental Assistance and becoming a global thought leader in administrative roles.
The discussion spans her extensive career, her passion for enhancing the profession, the creation of the Global Skills Matrix, and Helen’s involvement with the World Administrators Alliance.
Additionally, Helen discusses her upcoming book, the A to Z of Leadership for Assistants, and offers valuable insights and tips for administrative professionals, emphasizing the importance of continuous learning and self-promotion.
00:00 Introduction and Special Guest Announcement
02:18 Helen Monument’s Career Journey
03:52 Key Experiences and Skills
08:08 Opportunities and Mentoring at Shell
11:46 Founding Monumental Assistance
18:17 Challenges and Adaptations During COVID-19
20:51 Impact of COVID on Work and Training
22:11 Introduction to the World Administrators Summit
24:22 Formation of the World Administrative Alliance
28:01 Challenges for Administrative Assistants
35:06 The A to Z of Leadership for Assistants
38:25 Final Thoughts and Tips for Assistants
