Your best direct support professional gets promoted to supervisor. Now what? At too many organizations, the answer is sink or swim.
Marie Gwilliam calls it learning to swim by being thrown into the deep end of the pool. At MV Advancements, a smaller Oregon IDD provider with about 100 employees and turnover under 18%, leadership development starts long before the promotion. Marie, Katie McMahon, and Heidi Leggett share what they noticed when frontline supervisors were being left out of the mix, and what they did about it, from an EOS tool called Delegate & Elevate to making sure everyone in the company, DSPs included, learns the same ideas in whatever format works for them.
If you lead an IDD organization and want supervisors who are ready before they’re promoted, you’ll also hear why Katie says growing leaders isn’t the same as moving people up the ladder. You’ll hear what Marie has learned since stepping into the top role, the paid month off every employee earns after seven years, and the part of culture change that’s easy to skip over: not everyone comes along.
Learn more about MV Advancements: https://mvadvancements.org/
Free resource: 7 Warning Signs Your Supervisors Are Burning Out Their Staff: https://iddleader.com/burnout
TIMESTAMPS 00:00 Thrown into the deep end 01:25 How they take care of their staff 03:07 A paid month off for every employee 04:30 Why a month, and not a week or two 06:05 Can DSPs get it too? 08:15 What told them to invest in leaders (and Delegate & Elevate) 09:40 Why they won’t promote without support 10:31 Growing leaders isn’t “up the ladder” 12:44 The people they were leaving out of the mix 15:00 Getting everyone to actually read the books 18:19 What Marie learned stepping into the top role 19:45 If you had one sentence on a billboard 21:49 The part nobody says out loud: not everyone comes along
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Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead. Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout
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