Somewhere on your team right now, a staff member hired last month is quietly deciding whether they'll make it to ninety days. Not because of one bad shift — because of a growing handful of small things nobody's asked them about yet.
If you've ever sat across from someone who just gave notice and thought, "how did I not see this coming," this one's for you. Kris Foss and Nate walk through why the usual approach — waiting for the exit interview to learn what went wrong — almost always arrives too late to help anyone. You'll hear how to use your own turnover data to know exactly when to check in before you lose someone, the real difference between a response that sounds caring and one that actually builds trust, and what happens in the space between hearing a concern and doing something about it — the gap where trust is either built or quietly lost.
You'll walk away with a clearer sense of what to ask, when to ask it, and how to respond in a way your staff will actually remember.
Learn more from Kris Foss — foss0395@umn.edu Learn more from Nate — nate@iddleader.com Free resource — 7 Warning Signs Your Supervisors Are Burning Out Their Staff: iddleader.com/burnout
TIMESTAMPS
00:00 – Why this episode looks a little different 02:50 – Meet Kris Foss 05:50 – The big idea: stay interview or pre-exit interview 07:21 – The one-in-ten marriage question nobody would actually ask 09:42 – The tech issue that almost became a resignation 11:03 – What are your conversations really about? 14:50 – What a stay interview is (and isn't) 20:10 – Checkup, not autopsy 23:47 – Building your own framework from your own data 25:39 – The stat that changes your timing entirely 29:38 – The response that builds trust vs. the one that doesn't 36:58 – What this data reveals beyond individual fixes 39:59 – Why listening alone isn't enough 41:29 – The listen-to-change gap 49:53 – Turning friction into a genuine opportunity
Music licensed through Soundstripe. Code: LFMLKJE1CAKMAIL3
Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead. Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout
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