When an incoming call, text, or chat message requests urgent financial transfers or credential changes, trusting the incoming channel creates a critical vulnerability. Out-of-band verification requires stepping outside the initial communication channel to confirm requests using an independent, pre-verified contact method. This episode outlines practical callback scripts and protocols to ensure employees never rely on numbers or links provided within suspicious messages.

Week 1 Bonus Code: ' PHISHPROOF ' 

Week 2 Bonus Code: ' CALLBACK ' 

 

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