In this episode of Workday Gold, Keith Bitikofer is joined again by Christian Delcid for a bigger-picture conversation about AI, Workday, and the future of work. Keith walks through how AI is moving from simple assistants and agents toward workflow redesign, where the real value comes from rethinking which steps need humans, which steps can be automated, and what data AI needs to support the process.
Keith and Christian also discuss what this means for Workday admins, analysts, and consultants. As AI front doors, data platforms, and systems of engagement evolve, Workday professionals have an opportunity to become the connectors between business users, IT, Workday data, and broader workflow design. This episode is especially relevant for anyone trying to understand how AI may reshape Workday support, consulting, and business process ownership.
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