In this episode of The Decisive Moment with Alex Assouline, Valentina De Santis, owner and CEO of Grand Hotel Tremezzo and Passalacqua, reflects on growing up inside a family legacy and the instincts that shaped her into one of hospitality's most quietly formidable leaders. Following Passalacqua's recognition as the best hotel in the world, De Santis speaks candidly about inheritance and intention, and why the pursuit of soul over scale is the only philosophy that has ever made sense to her.
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