In this episode, Lisa breaks down how to hire, train, and empower a team that genuinely cares about your customers.


You’ll learn the key traits to hire for, the red flags to avoid, and how to build a human-first culture that keeps customers coming back. Perfect for business owners building their first team or expanding a growing one.


Download Customer Success Kit → Grab the freebies (customer avatar workbook, customer focused business planner and complaint responses

Customer Experience Course → Enrol now

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