Unlike most tech companies, Sotheby’s doesn’t ship fast and break things. The auction house has been selling rare art and luxury objects for almost 270 years, and their clients expect a white-glove experience at every touchpoint. When your buyer pool is small and consists of ultra-high-net-worth individuals, you can’t afford to lose their trust with a feature rollout that’s a little buggier than it should be. At Sotheby’s, trust took centuries to build.
So how do you run a product team inside a company like that? Join our conversation with Sam McCarthy, VP of Product at Sotheby’s, to find out.
Key learnings:
Understand the challenges of building complex digital products inside a non-technical, legacy organization
Learn how Sotheby’s balances tradition with the speed of modern product development
Discover how Sotheby’s leverages technology to improve client experience and stay ahead
Find out what’s most difficult to modernize in a legacy company: systems, processes, or mindset
Explore how Sotheby’s leverages AI and data to track artworks and verify provenance across decades
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