The Evolution of Enterprise CommunicationIn this episode of Perspectives in Mobile, our host Dario Betti, CEO of MEF interviews Deshbandhu Bansal, COO, RevTech Solutions, Comviva. They discuss how the messaging and customer engagement landscape is evolving, from the changing role of SMS and the rise of RCS and WhatsApp to fraud prevention, AI and the growing potential of Network APIs.With enterprises moving beyond simply sending messages towards creating meaningful customer conversations, the industry is entering a new phase of transformation.
Listen the full episode to hear Deshbandhu’s insights on the opportunities and challenges shaping the future of messaging, CPaaS and customer engagement.
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