Finding a foundation for innovation in New York City

In a bustling dynamic city of over 8 million people, the diner remains one of the few comfortable places you can sit down, relax, and get a taste of the familiar without feeling like you’re missing out on the excitement. For half a century, that’s what the Square Diner has been providing to New Yorkers, tourists, and business travelers hungry for a stack of pancakes. This week, Janet grabs a corner booth with owners Teddy and Anna Karounos to talk about how the diner has survived some of the city’s most tumultuous events and how they use their strong foundation to innovate and adapt to new customers’ needs.

Offsite Adventures is a Masters of Scale Production presented in alliance with Capital One Business.

Special thanks to Teddy Karounos and Anna Karounos of the Square Diner.

See this story come to life in our video series on YouTube. Click here to watch: https://www.youtube.com/watch?v=ma7Xi3_Vkso

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