At the National September 11 Memorial & Museum, staff members honor the victims of the attacks by placing white roses on the bronze parapets next to their engraved names. This poignant practice began in 2013 at the suggestion of a volunteer and ensures that individuals are remembered on their birthdays even if their loved ones cannot travel to New York. The flowers are supplied by Michael Collarone, a local florist and former emergency medical technician who responded on the day of the tragedy. Collarone and the museum staff maintain this dedication year-round, serving as proxies for grieving families. Relatives who are unable to visit in person can even request a photograph of the rose resting beside their family member's name as a token of remembrance.

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