If You Cannot Explain Who Owns It, Do Not Automate It

In today’s episode:

A general counsel went from a manageable workload to ten times the contracts overnight, and automation might be hurting more than helping.

There’s a specific type of workflow where nobody actually knows who’s responsible once AI speeds everything up.

A clever supply chain concept from a classic business book explains why the most painful tasks get automated first, while the real bottleneck just moves somewhere else.

CEO Daily Brief is a 5-minute daily podcast where business pragmatism meets inner wisdom. Hosted by Dr. Jessica Kriegel, Chief Strategy Officer at Culture Partners. She is frequently joined by John Frehse, Global Head of Labor Strategies at Ankura.

Jessica and John discuss why unclear ownership makes AI automation risky, and how speeding up one part of a workflow can create dangerous new bottlenecks elsewhere.

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