In this episode, James Akers and co-host Adam Sykes speak with Ankur Bahl, actor, writer, consultant and former Director of Digital Stage and Studio at Sadler’s Wells. Together they discuss how cultural organisations can approach digital transformation, understand evolving audience expectations, and make better use of data and technology. Ankur also shares his perspective on AI, organisational change, and the importance of creating authentic connections with audiences. 

They discuss: 

  • Why digital transformation is about people, processes and strategy, not just technology 
  • How cultural organisations can better understand audience behaviour and meet rising expectations 
  • The role of AI in arts organisations and why leaders need governance rather than avoidance 


Links and resources discussed in this episode: 


Music by ⁠⁠SHAR 


Further support 

The Digital Culture Network is here to support you and your organisation. Our Tech Champions can provide free one-to-one support to all creative and cultural organisations who are in receipt of, or eligible for, Arts Council England funding. If you need help or would like to chat with us about any of the advice we have covered above, please get in touch. 

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