Most leaders spot rudeness or a toxic workplace and rush to shut the behavior down. But incivility is often a symptom of stress, burnout, and something deeper nobody names.
Dr. Mira Brancu sat down as a guest on Dr. John O'Brien's show, Civility Matters, and this is the full conversation. They get into why punishing rude behavior usually backfires, and how to tell the difference between the symptom you can see and the root cause you cannot. Mira breaks down organizational grief, the quiet loss people carry after layoffs and reorgs that shows up as disengagement, quiet quitting, and cynicism instead of tears.
You will also hear her simple two by two office politics matrix that reveals whether your influence at work has turned self-serving, whether ambition and civility can actually coexist, and real advice for anyone stuck in a toxic job right now. The point they both keep coming back to is this: Leaders have to deal with their own stress first, because you cannot steady anyone else while you are running on empty.
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Connect with Dr. John O’Brien : www.activatesuccess.org
LinkedIn: https://www.linkedin.com/in/johnmobrienphd/
Host: Civility Matters Podcast: https://civilitymatters.buzzsprout.com
Rudeness Rehab Book: https://www.amazon.com/dp/1957651911?lv=shuf&channelId=500&plpRedirect=mhFallback
YouTube: https://www.youtube.com/@RudenessRehab
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Connect with me on LinkedIn: www.linkedin.com/in/MiraBrancu
Learn more about my services: www.gotowerscope.com
Get practical workplace politics tips from my books: gotowerscope.com/books
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