Could AI be contributing to some of the tension showing up between coworkers?
In this episode, we explore two ways AI may be influencing workplace conflict.
First, uncertainty about jobs and the future of work can leave people more on edge, potentially lowering the threshold for tension and disagreement. Then there’s a less obvious issue: the growing tendency to use AI to draft responses during difficult conversations. When emotionally charged exchanges turn into a back-and-forth of polished, AI-generated messages, we may lose some of the human contact needed to actually work through the conflict.
We will discuss what leaders can do to communicate about AI when they don’t have all the answers, why transparency matters during uncertain times, and how coworkers can use AI without outsourcing the human side of difficult conversations.
AI can be an incredibly useful tool. But when emotions are involved, sometimes the better move is simply to talk to each other.
This episode draws from Jeremy’s book, Wired for Peace: Using 7 Neuroscience-Based Principles to Resolve Conflicts.
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Dealing with conflict on your team or in your workplace? Schedule a free consultation:
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Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems
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