Leadership development lives or dies on the conversation you keep rehearsing in the car and never actually having.
The person you have to correct sat next to you for three years. Research by Jack Zenger and Joseph Folkman, published in Harvard Business Review from a survey of 7,631 respondents, found 21% of managers admit they avoid giving negative feedback — while 72% of employees said their performance would improve if their manager gave it. The thing you are dreading is the thing they are waiting for.
What you'll learn:
- The three-sentence structure that replaces the speech: behavior, impact, ask, with a worked example
- Why feedback has a forty-eight hour shelf life, and what you end up arguing about after that
- The first time manager habit of using a compliment sandwich, and why it poisons every compliment after it
- Leadership skills for opening with the hard sentence instead of the weather
- Team leadership that ends with a date, so a complaint becomes a standard
Jason LeDuc's leadership development programs are at
https://www.leducleadership.com/
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