In the second instalment of The Booked Out Cleaners Series, I'm chatting with Jenna from Cardamom Cleaning here in Perth.
Jenna started Cardamom out of necessity, looking for a way out of the burnout cycle she kept hitting in hospitality, and last financial year, her business grew by 400% compared to the year before. She's now got a team of 13, a management layer under her, and for the first time ever, a waiting list.
In this episode, we get into the real story. Growing faster than her service could handle, the hires she got wrong before she got them right, and how a cleaner she took on five months ago ended up running her operations.
Whether you're still doing every clean yourself or trying to build a team that doesn't need you in the middle of it, Jenna's story is proof of what happens when you stop being the bottleneck.
Have a listen, and if it lands, share it with someone who needs to hear it.
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