Hearing isn't listening, and a nod isn't understanding. This episode looks at listening actively and patiently, and showing that the message has landed, on the flight deck, with ATC and with the cabin.
Read the article: https://highperformancepilot.com/insights/communication-listens-actively-shows-understanding.html
Every episode, by competency: https://highperformancepilot.com/podcast
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